NZ/AUS (Domestic) Booking Conditions
Booking Conditions apply to "Downunder" Bookings from New Zealand & Australia only.
International Booking Requests will be advised of the applicable terms and conditions at time of Enquiry.
Payment:
Full payment is due no less than 5 days prior to travel.
Payment accepted by bank transfer or credit card (2.5% credit card surcharge will apply).
Cancellation:
100% refund for bookings cancelled up to 72 hours prior to travel date.*
Cancellations within 72 hours of travel date will be reviewed on a case by case basis.
If rebooking to an alternative date is not possible, a small handling fee will be charged.
Should cancellation be due to Covid related complications or government travel restrictions, we are here to assist in every possible way to negotiate and source the best possible outcome.
Our Reviews
Thank you so much for organising our trip of a lifetime around New Zealand. Your tips and suggestions made the best use of our time and introduced us to...
Scott & Sue Wallace, Canada
We absolutely loved our trip around New Zealand. Everyone was so welcoming and friendly! Matt has some mobility issues to deal with so it was fantastic...
Georgia & Matt Pace, USA
The trip was very well organized & we enjoyed the trip so much. Thanks!
Jui Hui Yap, Singapore
“Our Company Staff Trip was great and very well organised by General Travel Team. Very professional approach by the consultants and well planned...
Robin K Babu, New Zealand
Just a quick note to let you know that all went extremely well with our New Zealand Tour. Our accommodations were excellent – breakfasts were superb!...
Kashif Mohamed, India
The guides and driver were very professional and accommodating. Many thanks for all the service!
Mr Regino, Manila
My uncle and aunty are very happy with all the tour arrangements so far and they would like to send their regards to you for making it such for them.
Niece, Malaysia
