NZ/AUS (Domestic) Booking Conditions
Booking Conditions apply to "Downunder" Bookings from New Zealand & Australia only.
International Booking Requests will be advised of the applicable terms and conditions at time of Enquiry.
Full payment is due no less than 5 days prior to travel.
Payment accepted by bank transfer or credit card (2.5% credit card surcharge will apply).
100% refund for bookings cancelled up to 72 hours prior to travel date.*
Cancellations within 72 hours of travel date will be reviewed on a case by case basis.
If rebooking to an alternative date is not possible, a small handling fee will be charged.
Should cancellation be due to Covid related complications or government travel restrictions, we are here to assist in every possible way to negotiate and source the best possible outcome.
Thank you so much for organising our trip of a lifetime around New Zealand. Your tips and suggestions made the best use of our time and introduced us to...
Scott & Sue Wallace, Canada
We have completed our trip in the North Island of NZ and returned to Singapore last weekend. It was an enjoyable and fun itinerary planned by you .....
Joie Toh, Singapore
The guides and driver were very professional and accommodating. Many thanks for all the service!
Mr Regino, Manila
The trip was very well organized & we enjoyed the trip so much. Thanks!
Jui Hui Yap, Singapore
“Our Company Staff Trip was great and very well organised by General Travel Team. Very professional approach by the consultants and well planned...
Robin K Babu, New Zealand
I would like to take this opportunity and thank the entire team involved in executing this booking. Each and every thing was taken in care by the team.
Asmil Kaarandikar, India
We are back from New Zealand and we had a fantastic tour of our life! We started to miss New Zealand and we are planning to visit again in the near...
Mr Akira Ng & Ms Ruiling Peng, Singapore