New Zealand

People with Special Needs

Disabled Facilities
New Zealand law requires that every new building and major reconstruction provide ‘reasonable and adequate’ access for people with disabilities. Most facilities have wheelchair access, but it is wise to check when booking.

Transport for the Disabled
Most transport operators do cater for people with special needs, but it is important to advise us prior to booking your holiday so we can ensure the appropriate requests and reservations are made.  It is also recommended to phone ahead to inform operators and check availability. Most urban transport buses are not equipped to cater for the disabled.

Parking concessions are available for people with disabilities, and temporary display cards can be issued for the length of a visitor's stay. In order to obtain a New Zealand card, visitors should bring their home mobility card or medical certificate as proof of disability. Once in New Zealand, contact the NZCCS on 0800 227 225. Most parking areas have parks specifically allocated for the disabled.

Food Allergies
Those with special diets can contact the Ministry for Primary Industries for information on bringing particular foods into the country, or email

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